Booking Agreement
ACCOMMODATION RENTAL CONTRACT
SolAeon Travel is a member of the SolAeon Group of Companies, represented in Australia as a travel agency - SolAeon Travel Company Holdings Pty Ltd (ABN: 69 122 302 747), 2 Shiraz Place, Tweed Heads South, NSW, Australia, 2486.
The parties to this contract are entering into a rental contract for accommodation with the following particulars:
Resort: Sheraton Desert Oasis
Room Size: 1 bdrm deluxe (4 pax)
Location: Scottsdale, United States
Dates: Dec 19-26, 2026
Rental Price: USD 1,275.00
On this date, 23 August 2026, the seller, SolAeon Travel, makes an offer of accommodation to the buyer(s), , in accordance with the payment terms, as detailed in the section of this contract that is headed 'Payment Terms'.
The buyer agrees to make timely payments of all payments scheduled under the section 'Payment Terms', and the act of acceptance by the buyer is made through the binding action of the payment of the deposit/full payment, whichever is applicable to the terms of payment for the contract.
The seller, upon receipt of the deposit/full payment, whichever comes first, is required to secure the booking in the buyer's name, and to provide evidence, usually in the form of a guest confirmation paper, that the booking has been transferred into the name of the buyer. At this time, the seller waives all rights to the accommodation rights, which are transferred to the buyer in full, except where the buyer defaults on the corresponding payments to this rental contract. Where the buyer does not complete a payment, the seller shall be advised to notify the buyer of their default under the payment terms, and the buyer shall have no more than 7 days to make the defaulted payment to bring the contract back into a state of effect. If the buyer does not produce the payment, and alternative acceptable arrangements are not made, then the parties agree that the buyer has defaulted upon the contract and shall lose entitlement to all deposits paid. All monies previously paid shall be retained by SolAeon Travel as an administration fee, in respect of the potential risks of re-rental arrangements that incur from the seller now holding 'tainted' inventory at risk.
Emergency clause: The seller reserves the right to refund any monies paid in relation to this contract, in full to the buyer, in the rare event of inventory that has previously been advised as being available just prior to the seller going to contract on the rental accommodation, having since receipt of the deposit/full payment become no longer available to be booked by the seller. It is expected that the seller would advise the buyer as soon as possible should this rare case occur, and that the seller will move to secure any accommodations as soon as practically possible upon receiving the deposit/full payment that binds this contract. The buyer is advised to wait for confirmation from the seller that the accommodation has been secured before making any flight or other transport arrangements in relation to this booking. In most cases, the rental accommodation is pre-booked prior to contract, but this clause applies where last minute bookings and other special cases apply. It only applies to new requests for previously unsecured inventory.
PAYMENT TERMS
The following payment schedule details the required payments that the buyer must meet in order for the contract to remain valid at all times. Amounts are in the contract currency, but equivalent payment may be made in either AUD or USD.
Deposit Amount: USD 637.50
Balance Payment: USD 637.50
Due date for balance payment: 19 September 2026
State Sales Tax: USD 178.12 (Transaction Privilege Tax 13.97%) — due with balance/final payment
Important — treatment of State Sales Tax: Any applicable State Sales Tax shown above is calculated on, and clearly separated from, the accommodation price. State Sales Tax is NOT charged on the deposit. It becomes due and payable together with the balance payment; where the buyer elects to pay the contract in full up front, the State Sales Tax is collected together with that full payment. The buyer acknowledges that the total amount payable under this contract is the accommodation price plus any applicable State Sales Tax.
Buyer can make payment via Square QR Code, Stripe, ZellePay, or by bank transfer (eDeposit / bank wire) to a seller-nominated account, or other agreed means.
The payment of deposit/full payment by the buyer binds both parties to this contract, signed or unsigned, and provided that no emergency clause, as noted previously, is triggered due to the accommodation inventory becoming unavailable in the short time period between the emailed offer of this contract, subsequent payment by the buyer, and the booking by the seller after having acknowledged receipt of the first payment by the buyer, the seller shall be required to secure any previously unbooked inventory for the buyer. In all cases of inventory, previously booked and unbooked, at the receipt of the deposit/full payment from the buyer, the seller is required to transfer all the rights of occupying the accommodation over to the buyer, and where applicable, provide a guest confirmation/guest certificate to the buyer for their presentation to the resort at check-in. Most resorts only require presentation of valid identification, alongside a credit card for security deposit/incidental charges, but many do wish the guest confirmation to be supplied at the time of check-in. A very small number may also require other written evidence, such as signed written authorization from owner to renter, and the seller is required to ensure that the buyer is supplied with all documentation required by the resort for the buyer to check in as a guest for staying at the resort.
Seller Declaration
The seller hereby declares that they have paid, or will have paid prior to the time of check-in, all amounts required to be paid in order for the accommodation supplied to be provided to the buyer, without inconvenience, as a welcomed guest able to enjoy all aspects the property ordinarily made available to such a guest. This requirement of prepayment by the seller relates to all annual maintenance fees, special assessments of the property HomeOwners Association, local property taxes, and any associated club dues relating to the memberships linked to the rental accommodation.
The buyer understands, and accepts, that all fees related to the government imposing certain occupation taxes, State Hospitality taxes, City taxes, parking fees, or other taxes that are only payable at the resort, are the responsibility of the buyer. Whilst most confirmations clearly state any amounts that may be due and payable, the fact that these amounts can be newly introduced, increased over time, or no longer levied, and further, may not always be clearly advised or advertised by the resorts and resort groups themselves, means that the seller cannot be required to advise the buyer of the current set of circumstances in relation to these charges which can often be unknown. As a courtesy, the seller's estimate of charges to be expected at this resort is in the amount of per day.
CANCELLATION POLICY
The vacation club and travel industry involves a number of resort suppliers and groups, who make their own policies and procedures in relation to the amounts, fees and charges that apply to any cancellations or changes. Charges can be applied from the moment that the reservation is created, and usually can often steadily increase as the date of check-in approaches. There is no standard terms and conditions across the industry, and the seller has introduced a generic policy designed to deal with a wide set of cases covering cancellations and reservation changes.
Cancellations greater than 91 days — The general rule is that any cancellation made from the time of booking until 91 days before check-in will result in a 25% contract price penalty, retained as an administrative penalty for the work performed, and also the economic opportunity lost for the holding period of rental accommodations up to date of cancellation. Any check-in date within 90 days is considered a 'last minute' rental, and incurs higher penalties, usually due to the penalties imposed by the resorts and resort groups themselves upon owner-members.
Cancellations within 90 days ("Last Minute" cancellations) — Where cancellations incur within 90 days of check-in, for whatever reason, the seller reserves the right at its own discretion to make offers to the buyer for any refund of monies paid to the seller. This allows for the seller to calculate the penalties that it will be subject to, taking into consideration the penalty policies of the original supplier-resort group. Any request to change or cancel a reservation must be made formally in writing to the seller, and written acknowledgment must be given to the buyer, usually in the form of a contract amendment that details the new set of arrangements agreed on between the buyer and seller. The seller is under no obligation to make any new offer/remedy to the buyer, but as a course of business, the default set of arrangements that apply are a re-rental agreement involving the buyer, seller, and a new buyer, whereby any monies that may be collected in the course of the seller's continued usual business can be refunded to the paid-in-full buyer, less a 25% administrative fee that relates to cancellations made outside of the 91 day period prior to check-in date. In effect, where the buyer has previously paid in full, the buyer would receive 75% of the proceeds of any amount received under any new rental arrangement with the third party 'new buyer' to the rental accommodation under this contract. Alternative offers may be made. The buyer understands that any risk of foregoing any alternative offers, with the intent to hold out for a higher re-rental of the accommodation to receive a larger refund, is fully understood to be at the risk of the buyer, and the seller makes no claims as to the likelihood of any successful re-rental. Normal market measures apply alongside ordinary demand-supply forces, but timing is also a key price factor in the late re-rental market. The seller agrees, as a goodwill measure, to make all due attempts to assist the buyer to recuperate as much of a refund as possible, after considerations are made to the amount of work required by the seller, as well as any risk borne by the seller on the reservation in question.
Recommendation for Travel Insurance: Travel insurance is recommended where there is a higher than usual chance of an emergency that may lead to a cancellation of the reservation. Travel insurance often produces the best outcome where a cancellation has occurred. SolAeon Travel, the seller, is not a seller of travel insurance product, nor licensed to provide it, and therefore, this is a general recommendation to our buyers to consider a travel insurance policy to cover the risks that may relate to the buyer's individual circumstances. We do not undertake 'know your client' financial measures, so we recommend professional advice be sought in this regard, where it may be applicable.
Responsibility to obey all resort rules and regulations, and to settle all bills at check-out
All resorts are governed by a set of rules and regulations, as a matter of good policy to ensure the smooth running of a vacation establishment. Nearly all resorts require guests to be of a certain legal age, to have proper identification at time of check-in, as well as a credit card that can cover a security deposit to cover any amount of small damages. These are part of the resort rules and regulations of check-in that the buyer will be required to meet in order to enter the premises and to occupy the rights to accommodation offered under this contract. The buyer should ensure that they can legally meet the requirements of check-in, and furthermore that they agree, and will sign to accept to be bound by the resort's own rules and regulations.
Many resorts also require their guests to sign off on inventory items, in the form of inventory sheets provided at check-in time, and further, make the guest responsible for any loss, damage or other measure against the apartment room or any inventory not left in the same condition as provided. Where an event occurs that causes the resort management to make a demand against a guest-buyer for a replacement, reimbursement or any other alleged charge or fee levied against the guest, the buyer is responsible for making full payment and settlement of this account. The seller reserves all rights to pursue any legal claims against the buyer where the resort makes a claim against the seller for a period covered under this rental period due to actions of the buyer or one of their guests in their travelling party. The buyer is fully responsible for any guests or family members who share in the accommodation offered herein to the buyer, and this includes the payment of all costs incurred during the time of the rental period where the occupancy rights were transferred to the buyer. In short, all rights to occupying the accommodation are transferred, along with all of any obligations to make full payment for bills that may arise during the rented period. Whilst it is extremely rare that such matters are not settled between the resort and the guest (buyer) at the time of check-out, the seller retains all legal rights to pursue the buyer for any bills unsettled at the time of check-out.
Acceptance of all Terms and Conditions in this Agreement
Both parties, being of legal age, sound judgment, and able to enter into a legal contract, do hereby acknowledge that they have read, understood and accepted all the terms and conditions found within this rental contract.
The seller, having drafted this rental accommodation contract, and thus making this written offer of resort rental accommodation subject to the stated terms, promises to make good on the provision of the stipulated accommodation to the buyer, once having received full payment as consideration, and in good faith, should be of general assistance to the buyer in obtaining any answers that relate to this vacation rental.
The buyer, having accepted this contract, either through signature below, or else through payment of the deposit after having received this contract, promises to make full payment, and to further accept this contract in its entirety.
Seller: SolAeon Travel — Justin Morgan, Managing Director
Buyer:
General Terms & Conditions
You agree to be bound by the rules and regulations of the resort group plus the laws of the applicable country. Where any discrepancies exist, the country's own laws apply. Any offending provisions are struck out of the contract and does not negate the contract or its performance by both parties.
Please ensure you understand the contract before signing/acceptance. Once signed, you are bound to the contracts terms and conditions.